Privacy Policy

We collect the minimum needed to run FrameFlow:

• Account information — your name and email address when you sign up.
• Production data — the video titles, scripts, notes, checklists, and ideas you create inside FrameFlow.
• Usage data — basic information about which features you use and how often, so we can improve the product.
• Payment information — handled entirely by Lemon Squeezy. We never see or store your credit card details.

• To run your account and provide the FrameFlow service.
• To send you important account emails (receipts, password resets).
• To improve the product based on how it's being used.

We do not use your data for advertising. We do not sell your data. Ever.

FrameFlow uses minimal cookies required to keep you logged in and remember your preferences. We do not use third-party advertising cookies or tracking pixels. We may use basic anonymous analytics to understand how the product is being used — this data is never tied to your identity.

FrameFlow uses Anthropic's Claude API to power the Editorial Assistant and Concept Lab. When you use these features, the relevant content (your script or video idea) is sent to Anthropic's API for processing.

• Anthropic does not use your content to train their AI models.
• Your content is processed and returned — it is not stored by Anthropic beyond the API call.
• You can choose not to use AI features at any time. They are optional.

We work with a small number of trusted services to run FrameFlow:

• Supabase — our database and authentication provider. Your data is stored securely in their infrastructure.
• Lemon Squeezy — our payment processor. They handle all billing and subscription management.
• Anthropic — our AI provider. Only used when you actively use AI features.
• Vercel — our hosting provider. They serve the FrameFlow application.

We do not share your data with anyone else.

You have full control over your data:

• Access — you can see all your data inside FrameFlow at any time.
• Export — contact us and we will provide a copy of your data.
• Delete — you can delete your account at any time from Settings → Account. This permanently deletes all your data within 30 days.
• EU users — you have additional rights under GDPR including the right to object to processing and the right to data portability. Email support@goframeflow.com to exercise these rights.
• California users — you have rights under CCPA including the right to know what data we collect and the right to opt out of data sales. We don't sell data, but you have this right.

Your data is encrypted at rest and in transit. We use Supabase's row-level security to ensure your data is isolated from other users — no one can access your production notes, scripts, or ideas, even accidentally. See our Security page for more detail.

We keep your data for as long as your account is active. If you cancel your subscription, your account remains accessible until the end of your billing period. If you delete your account, your data is permanently deleted within 30 days.

If you join our pre-launch waitlist, we collect only what we need to email you:

• Email address — so we can reach you.
• Signup source — which page you joined from, so we know what's working.
• Consent timestamp — the date and time you agreed to receive updates.

We use this only to send FrameFlow launch updates — nothing else, no ads, no selling. You can unsubscribe at any time via the link in any email or by emailing support@goframeflow.com.

Questions about privacy? Email support@goframeflow.com. We'll respond within 2 business days.